Skip to main content

Module

Pega GenAI in Pega Sales Automation

2 Topics

20 mins

Visible to: All users
Beginner Pega Sales Automation '24.1 Generative AI English

Pega Sales Automation™ includes enhancements with Pega GenAI™, which can greatly improve the performance of sales representatives by streamlining their tasks and enhancing their productivity. 

The new features in Pega Sales Automation built with Constellation include Pega GenAI™ Coach, Pega Gen AI Knowledge Buddy, suggested emails, post-meeting analysis, and prepare for meeting. These features offer valuable insights, answers, and best practices to sales representatives and managers, improving efficiency, increasing user adoption, and accelerating sales cycles.

After completing this module, you should be able to:

List all the Pega GenAI features for Pega Sales Automation.
Generate email suggestions when you compose new emails and reply to incoming emails with the Suggested emails feature.
Refine responses and enter custom prompts with the Suggested emails feature.

Available in the following mission:

Innovation with Pega GenAI v2

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice